ROPA Work · AI customisationROPA Work · AI ya biashara yako

Your company's knowledge, answered in seconds. Maarifa ya kampuni yako, majibu kwa sekunde.

ROPA Work builds custom GPTs and AI knowledge assistants grounded in your SOPs, policies and internal documents. Your team asks a question in plain language and gets a fast, accurate answer, instead of digging through folders or waiting for a manager. ROPA Work inatengeneza GPT maalum na wasaidizi wa AI wanaotumia SOP, sera na nyaraka za ndani za kampuni yako. Timu yako inauliza swali kwa lugha ya kawaida na kupata jibu la haraka na sahihi, bila kutafuta kwenye mafaili au kumsubiri meneja.

Company assistantMsaidizi wa kampuni
How many days of annual leave do new staff get in their first year?Wafanyakazi wapya wanapata siku ngapi za likizo mwaka wa kwanza?
New staff earn leave monthly in their first year, up to the full annual entitlement. Leave requests go to your line manager at least two weeks in advance. Wafanyakazi wapya wanapata likizo kila mwezi katika mwaka wa kwanza, hadi kufikia kiwango kamili cha mwaka. Maombi ya likizo yanapelekwa kwa meneja wako angalau wiki mbili kabla.
Source: HR Policy, section 4.2Chanzo: Sera ya HR, kifungu 4.2
What's the approval limit for a purchase order?Kikomo cha kuidhinisha oda ya manunuzi ni kipi?
Your procurement SOP sets the limits by role. Orders above your limit go to Finance for a second sign-off. SOP ya manunuzi inaweka vikomo kulingana na nafasi. Oda zinazozidi kikomo chako zinapelekwa Fedha kwa idhini ya pili.
Source: Procurement SOP, step 3Chanzo: SOP ya Manunuzi, hatua ya 3

Illustration only. Your assistant answers from your own documents.Mfano tu. Msaidizi wako atajibu kutoka kwenye nyaraka zako.

See it in actionIone ikifanya kazi

ROPA Work in 36 secondsROPA Work kwa sekunde 36

The problemChangamoto

The answers already exist. Nobody can find them.Majibu yapo tayari. Hakuna anayeyapata.

Most businesses have written down how things should be done. The knowledge is there; it is just hard to reach at the moment someone needs it.Biashara nyingi zimeandika jinsi mambo yanavyopaswa kufanyika. Maarifa yapo, ila ni vigumu kuyapata pale mtu anapoyahitaji.

Buried in foldersYamefichwa kwenye mafaili

SOPs, policies and price lists sit across shared drives, emails and WhatsApp groups, in different versions.SOP, sera na orodha za bei zimetawanyika kwenye drive, barua pepe na makundi ya WhatsApp, kwa matoleo tofauti.

The same questions, every dayMaswali yale yale kila siku

Managers and senior staff spend time answering routine questions that are already written down somewhere.Mameneja na wafanyakazi wakuu wanatumia muda kujibu maswali ya kawaida ambayo tayari yameandikwa mahali fulani.

Slow onboardingMafunzo ya polepole

New staff learn by asking around, so answers vary depending on who they ask.Wafanyakazi wapya hujifunza kwa kuuliza watu, hivyo majibu hutofautiana kulingana na nani wameuliza.

How it worksJinsi inavyofanya kazi

From your documents to a working assistantKutoka nyaraka zako hadi msaidizi anayefanya kazi

We use retrieval-augmented generation (RAG): the assistant looks up the relevant parts of your documents first, then answers from them.Tunatumia retrieval-augmented generation (RAG): msaidizi anatafuta sehemu husika za nyaraka zako kwanza, kisha anajibu kutoka humo.

1

GatherKukusanya

We collect the documents that matter: SOPs, policies, handbooks, product sheets and FAQs.Tunakusanya nyaraka muhimu: SOP, sera, miongozo, taarifa za bidhaa na maswali yanayoulizwa mara kwa mara.

2

BuildKujenga

We set up your custom GPT or knowledge assistant with your instructions, rules and tone of voice.Tunaandaa GPT yako maalum au msaidizi wa maarifa kwa maelekezo, kanuni na mtindo wa kampuni yako.

3

TestKujaribu

We test it against real questions from your team and tune it until the answers are right.Tunaujaribu kwa maswali halisi kutoka kwa timu yako na kuurekebisha hadi majibu yawe sahihi.

4

Launch and maintainKuzindua na kutunza

Your team starts asking. When a policy changes, we update the documents so answers stay current.Timu yako inaanza kuuliza. Sera ikibadilika, tunasasisha nyaraka ili majibu yabaki ya sasa.

Use casesMatumizi

One assistant, many teamsMsaidizi mmoja, timu nyingi

Start with one area, then add more documents as the team sees the value.Anza na eneo moja, kisha ongeza nyaraka zaidi timu inapoona manufaa.

HR

Policies and leaveSera na likizo

Leave, benefits, code of conduct and disciplinary procedures, answered consistently.Likizo, marupurupu, maadili na taratibu za nidhamu, kwa majibu yanayolingana.

OperationsUendeshaji

SOPs and checklistsSOP na orodha za ukaguzi

Step-by-step procedures for the shop floor, warehouse or field team.Taratibu za hatua kwa hatua kwa duka, ghala au timu ya kazi za nje.

Customer serviceHuduma kwa wateja

Products and pricingBidhaa na bei

Product details, price lists and approved responses for front-line staff.Taarifa za bidhaa, orodha za bei na majibu yaliyoidhinishwa kwa wahudumu.

FinanceFedha

Procurement and approvalsManunuzi na idhini

Approval limits, expense rules and purchasing steps, without the back-and-forth.Vikomo vya idhini, kanuni za matumizi na hatua za manunuzi, bila kuulizana mara kwa mara.

OnboardingWafanyakazi wapya

New staff, up to speedKuwaandaa wafanyakazi wapya

A first stop for every new starter's questions, available whenever they need it.Mahali pa kwanza pa maswali ya kila mfanyakazi mpya, wakati wowote anapohitaji.

ComplianceUzingatiaji

Rules and regulationsKanuni na sheria

Internal controls and regulatory guidance your team must follow, in one place.Udhibiti wa ndani na miongozo ya kisheria ambayo timu inapaswa kufuata, mahali pamoja.

Why grounded AIKwa nini AI inayotumia nyaraka zako

Answers from your documents, not from the internetMajibu kutoka nyaraka zako, si kutoka mtandaoni

A general chatbot guesses. A grounded assistant looks up your own material first, which is what makes it useful at work.Chatbot ya kawaida hubahatisha. Msaidizi anayetumia nyaraka zako hutafuta kwanza kwenye taarifa zako, na ndiyo sababu anafaa kazini.

  • Grounded in your knowledge baseUnatumia maarifa yakoAnswers come from the SOPs, policies and documents you approve.Majibu yanatoka kwenye SOP, sera na nyaraka unazoidhinisha.
  • Shows where the answer came fromUnaonyesha chanzo cha jibuResponses can point to the document and section, so staff can check.Majibu yanaweza kuonyesha nyaraka na kifungu, ili wafanyakazi wahakiki.
  • Says when it doesn't knowUnasema usipojuaIf the answer isn't in your documents, it is set up to say so instead of guessing.Kama jibu halipo kwenye nyaraka zako, umewekwa kusema hivyo badala ya kubahatisha.
  • Your rules, your toneKanuni zako, mtindo wakoCustom instructions keep answers on-policy and in your company's voice.Maelekezo maalum yanahakikisha majibu yanafuata sera na mtindo wa kampuni.
  • English and SwahiliKiingereza na KiswahiliStaff can ask in the language they are most comfortable with.Wafanyakazi wanaweza kuuliza kwa lugha wanayoipendelea.

QuestionsMaswali

Quick answersMajibu ya haraka

Is this just ChatGPT?Hii ni ChatGPT tu?

It uses the same kind of large language model, but it is set up for your business: it answers from your documents, follows your instructions and is only available to your team.Inatumia aina ile ile ya modeli kubwa ya lugha, lakini imeandaliwa kwa ajili ya biashara yako: inajibu kutoka nyaraka zako, inafuata maelekezo yako na inapatikana kwa timu yako tu.

What documents can we use?Tunaweza kutumia nyaraka gani?

Most written material works: SOPs, policies, handbooks, product sheets, price lists and FAQs in Word, PDF or similar formats. We help you choose what to include first.Taarifa nyingi zilizoandikwa zinafaa: SOP, sera, miongozo, taarifa za bidhaa, orodha za bei na maswali yanayoulizwa mara kwa mara, katika Word, PDF au aina nyingine. Tunakusaidia kuchagua za kuanza nazo.

How accurate are the answers?Majibu ni sahihi kiasi gani?

Accuracy depends on how clear and current your documents are. That is why we test with real questions from your team before launch, and keep the documents updated after.Usahihi unategemea jinsi nyaraka zako zilivyo wazi na za sasa. Ndiyo maana tunajaribu kwa maswali halisi ya timu yako kabla ya kuzindua, na kuendelea kusasisha nyaraka baadaye.

What happens to our data?Data yetu inakuwaje?

We agree data handling with you before we start: which documents go in, who can use the assistant and where it runs. Nothing is added without your approval.Tunakubaliana nawe kuhusu data kabla ya kuanza: nyaraka zipi ziingie, nani atumie msaidizi na unafanyia kazi wapi. Hakuna kinachoongezwa bila idhini yako.

How long does it take to set up?Inachukua muda gani kuandaa?

It depends on how many documents and teams are involved. We scope it with you on a short call and give you a clear plan.Inategemea idadi ya nyaraka na timu zinazohusika. Tunapanga nawe kwenye simu fupi na kukupa mpango ulio wazi.

Put your company's knowledge to work.Yatumie maarifa ya kampuni yako.

Message us on WhatsApp and we'll show you how an assistant built on your own documents would work.Tuandikie WhatsApp na tutakuonyesha jinsi msaidizi anayetumia nyaraka zako atakavyofanya kazi.

Book a demo on WhatsAppOmba onyesho kwa WhatsApp +255 748 748 666